# Changelog

<details>

<summary>v3.0.2 (Release Date: 25/09/2025)</summary>

🔧 **Enhanced Call Handling & Reliability**

* Improved Call Processing: Enhanced call handling and logging for AnsweredCall and CallAnsweredManually call types, providing better accuracy in call reporting and analytics
* Detection System Fixes: Resolved critical detection issues to ensure more reliable call tracking and participant identification

🐞 **Bug Fixes**

* Fixed call detection logic for better accuracy in call categorization
* Resolved issues with session participant identification
* Corrected environment configuration in deployment workflows

</details>

<details>

<summary>v3.0.1 (Release Date: 18/09/2025)</summary>

**Features**

* Automatically adjustable refresh timer for call history
* Call History Filters are persisted locally, even after Refresh

**Bugfixes**

* False positive adaptive cards
* Call History was not visible when Easy Call Report was added as a new Tab
* Option to select a team in the configuration wizard
* Various translation fixes

**Known Issues**

* None

</details>

<details>

<summary>v2.8 (Release Date: 05/09/2025)</summary>

**Features**

* The call history can now be used outside of Microsoft Teams as a progressive web app
* Create a personal contact from a call record
* Send an e-mail with all call information
* Name resolution with the help of third party systems (Easy Lookup)
* Call statistics

**Bugfixes**

* Performance Improvements
* Saving notes

**Known Issues**

* None

</details>

<details>

<summary>v2.7 (Release Date: 07/01/2025)</summary>

**Features**

* New column Call Duration is automatically calculated and displayed in Call History (Pro/Enterprise)
* Waiting Time in Call Queue is displayed (Easy Calling Console)
* Possibility to hide GDPR related data in Call History (Pro/Enterprise, on Request)
* Removal of column "Call Queue", Call Queue is displayed as a title now
* Limited access for Managed Mobile Devices
* Updated Authentication Mechanism in Configuration Center (needs additional consent)

**Bugfixes**

* Performance Improvements
* Call history is displayed on the iPhone as unlicensed although it is correctly licensed&#x20;
* Individual answered calls are displayed as unanswered&#x20;
* The Adaptive Card is not always updated automatically for all users&#x20;

**Known Issues**

* None

</details>

<details>

<summary>v2.6 (Release Date: 21/08/2024)</summary>

**Features**

* The “Total number” of calls listed is now displayed in the call history (Pro/Enterprise)
* Filter function “Filter by member” is now sorted alphabetically (Pro/Enterprise)
* The phone number can be copied in the call history using the copy-button (Pro/Enterprise)
* The user-specific tags are now synchronized in the Microsoft Planner (Pro/Enterprise)

**Bugfixes**

* The call history now loads all entries and is no longer limited
* The “Group by caller” filter displays the entries correctly
* Translations in French and Italian have been improved

**Known Issues**

* Call history is displayed on the iPhone as unlicensed although it is correctly licensed (described in more detail in the "Known Issues")
* Individual answered calls are displayed as unanswered (described in more detail in the "Known Issues")
* The Adaptive Card is not always updated automatically for all users (described in more detail in the "Known Issues")

</details>

<details>

<summary>v2.5 (Release Date: 10/07/2024)</summary>

**Features**

* New modern design for the Call History (Pro/Enterprise)
* Added new filter options in the call history (Pro/Enterprise)
  * Grouping of calls
  * Filter for calls accepted by a specific person
  * Time periods from to
  * Filter and sort by customer-specific tags
* Added Microsoft Planner integration (Pro/Enterprise)
* Tags: Administrators can add tags to a Call Queue/Auto Attendant. Users can tag their calls and filter them (Pro/Enterprise)
* New call dialog with call details and comment functionality (Pro/Enterprise)

**Bugfixes**

* Calls from the future are displayed in the call history
* Calls are displayed twice

**Known Issues**

* Call history is displayed on the IPhone as unlicensed although it is correctly licensed (known Microsoft Issue)

</details>

<details>

<summary>v2.2 (Release Date: 29/05/2024)</summary>

**Features**

* Added the selection of whether the tabs should be sent or not
* Added NFR (Not for Resell) licenses for IT resellers
* License term is now displayed
* Webhooks can now be integrated

**Bugfixes**

* The title of the call queue is now displayed correctly in the call history

**Known Issues**

* Calls from the future are displayed in the call history
* Calls are displayed twice
* Call history is displayed on the Iphone as unlicensed although it is correctly licensed (Microsoft Issue)

</details>

<details>

<summary>v2.1.1 (Release Date: 17/04/2024)</summary>

**Features**

* Added toolip for lookup call information in call history tab
* Call History tab refreshes automatically after one minute
* Missed call filter is disabled per default in Call History tab
* Consent Dialogs in Onboarding Wizard are displayed in Popups

**Bugfixes**

* Fixed a bug, where call record updates were not processed correctly

**Known Issues**

* Call cards not updating in some tenants (Microsoft released a fix and is deploying it to the tenants)
* We sometimes still get delayed, incorrect or duplicated call records from Microsoft. We are working on a solution together with the Microsoft product management.

</details>

<details>

<summary>v2.1</summary>

**Features**

* Automatic Teams App Installation
* CQs /AAs don't need the same display name as the associated resource account anymore
* Tenant call record connection works automatically (after 1 day)
* KPIs in Configuration Center
* Status notifciations are displayed as toasts
* Call record updates are consided

**Bugfixes**

* Fixed a bug, where call records were not reported correctly
* Lookup results were not displayed in Call History

**Known Issues**

* Call cards not updating in some tenants (Microsoft is investigating that)
* We sometimes still get delayed, incorrect or duplicated call records from Microsoft. We are working on a solution together with the Microsoft product management.

</details>

<details>

<summary>v2.0</summary>

**Features**

* Faster call transfer (on average 15 minutes depending on Microsoft)&#x20;
* Monitoring of all calls possible, including calling plans, direct routing, Operator Connect and Teams calls
* Easy Platform configuration portal for simple setup
* Call cards having more information in a missed call&#x20;
* Call history of answered and missed calls in Teams tabs
* Integration of Entra ID, Search.ch, Telefonbuch.de (coming soon) and Easy Lookup for caller identification&#x20;
* Display of people who have answered or answered the call

**Bugfixes**

* \-

</details>


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