Changelog

Easy Call Report changelog

v2.1.1 (Release Date: 17/04/2024)

Features

• Added toolip for lookup call information in call history tab

• Call History tab refreshes automatically after one minute

• Missed call filter is disabled per default in Call History tab

• Consent Dialogs in Onboarding Wizard are displayed in Popups

Bugfixes

• Fixed a bug, where call record updates were not processed correctly

Known Issues

• Call cards not updating in some tenants (Microsoft released a fix and is deploying it to the tenants)

• We sometimes still get delayed, incorrect or duplicated call records from Microsoft. We are working on a solution together with the Microsoft product management.

v2.1

Features

• Automatic Teams App Installation

• CQs /AAs don't need the same display name as the associated resource account anymore

• Tenant call record connection works automatically (after 1 day)

• KPIs in Configuration Center

• Status notifciations are displayed as toasts

• Call record updates are consided

Bugfixes

• Fixed a bug, where call records were not reported correctly

• Lookup results were not displayed in Call History

Known Issues

• Call cards not updating in some tenants (Microsoft is investigating that)

• We sometimes still get delayed, incorrect or duplicated call records from Microsoft. We are working on a solution together with the Microsoft product management.

v2.0

Features

• Faster call transfer (on average 15 minutes depending on Microsoft)

• Monitoring of all calls possible, including calling plans, direct routing, Operator Connect and Teams calls

• Easy Platform configuration portal for simple setup

• Call cards having more information in a missed call

• Call history of answered and missed calls in Teams tabs

• Integration of Entra ID, Search.ch, Telefonbuch.de (coming soon) and Easy Lookup for caller identification

• Display of people who have answered or answered the call

Bugfixes

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