Teams Channel Configuration

Follow these steps to enable Easy Call Report in your Microsoft Teams Channel

The last step to start with Easy Call Report is to install the bot in the previously defined channel

Before you install the bot, make sure that this bot has been shared with everyone in the Teams Admin Center and the admin consent was granted. Please check these settings, because a subsequent change can take up to 72 hours until the changes are active

Once these settings have been checked, the bot can now be installed

Step-by-Step Installation Guide

1. First navigate to the apps in Microsoft Teams

1. Now search for "Easy Call Report"

1. Now add "Easy Call Report" to a team

1. Select the channel where Easy Call Report is to be installed

1. Once you have selected the channel, you can click on the set-up button to install the bot together with the call history

If desired, only the bot can be set up without the additional Call History tab

1. After the bot has been installed, you will receive the following notification

Congratulations

You are ready to receive calls in your Microsoft Teams channel now!

Also see: Easy Call Report in Microsoft Teams for examples