# Teams Channel Configuration

The last step to start with Easy Call Report is to install the bot in the [previously defined channel](https://docs.easycallreport.easyplatform.app/easy-call-report-configuration#call-queue-and-auto-attendant-configuration)

{% hint style="danger" %}
Before you install the bot, make sure that this bot has been shared with everyone in the Teams Admin Center and the admin consent was granted. Please check these settings, because a subsequent change can take up to 72 hours until the changes are active
{% endhint %}

<figure><img src="https://705329227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnsurIsSNLT6oadXOKqmy%2Fuploads%2FBkhBTKWiI2TQWHNKATEW%2Fimage.png?alt=media&#x26;token=83df62cc-3329-4db5-bcf1-045b127e9a40" alt=""><figcaption></figcaption></figure>

<figure><img src="https://705329227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnsurIsSNLT6oadXOKqmy%2Fuploads%2F90QaSuL8KUsJyrVXyCwC%2Fimage.png?alt=media&#x26;token=105e3efa-6cda-438e-93e3-55b996652882" alt=""><figcaption></figcaption></figure>

Once these settings have been checked, the bot can now be installed

### Step-by-Step Installation Guide

1. First navigate to the apps in Microsoft Teams

<figure><img src="https://705329227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnsurIsSNLT6oadXOKqmy%2Fuploads%2FFuXWEzws4EKI4qtGCV4Y%2Fimage.png?alt=media&#x26;token=ac1bb1be-df03-4a34-bb2d-a84e3131adaf" alt=""><figcaption></figcaption></figure>

2. Now search for "Easy Call Report"

<figure><img src="https://705329227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnsurIsSNLT6oadXOKqmy%2Fuploads%2FWdbUpkcn8lruhWHPaNH2%2Fimage.png?alt=media&#x26;token=bf116f8f-c3f9-4d3c-9361-fb6ea726f7a2" alt=""><figcaption></figcaption></figure>

3. Now add "Easy Call Report" to a team

<figure><img src="https://705329227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnsurIsSNLT6oadXOKqmy%2Fuploads%2F7HIGWKkdP7UuSFSeldeG%2Fimage.png?alt=media&#x26;token=6f6f8a58-163c-4065-9f31-b563d8facd4f" alt=""><figcaption></figcaption></figure>

4. [Select the channel where Easy Call Report is to be installed](https://docs.easycallreport.easyplatform.app/easy-call-report-configuration#call-queue-and-auto-attendant-configuration)

<figure><img src="https://705329227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnsurIsSNLT6oadXOKqmy%2Fuploads%2FjD60hVKV59pFXM4dRxSi%2Fimage.png?alt=media&#x26;token=765f7050-5ec5-4b62-83a3-f133a013baab" alt=""><figcaption></figcaption></figure>

5. After the bot has been installed, you will receive the following notification

<figure><img src="https://705329227-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnsurIsSNLT6oadXOKqmy%2Fuploads%2FyTw7zYWby1wbgHglbiX5%2Fimage.png?alt=media&#x26;token=bd685ea6-7aa4-4004-b7fe-411a8fe67859" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Congratulations**

You are ready to receive calls in your Microsoft Teams channel now!
{% endhint %}

{% hint style="info" %}
Also see: [Easy Call Report in Microsoft Teams](https://docs.easycallreport.easyplatform.app/app-tour/easy-call-report-in-microsoft-teams) for examples
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.easycallreport.easyplatform.app/getting-started/teams-channel-configuration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.