On the following page you see an overview of the required permissions.

Easy Call Report requires two app registrations in your tenant. The first app Easy Call Report is responsible for the main functionalities. With this app we are able to process your calls and to send them to your Microsoft Teams channels.

For security reasons we decided to have a separate app registration with higher permissions to configure Easy Call Report. The app ist called Easy Platform Configuration Portal. This app allows us to retrieve your call queues and auto attendants. Although we are able to provide you a portal for assigning the call queues to the Microsoft Teams Channels.

The Easy Platform Configuration Portal can be accessed by users with the Teams administrator role only.

Easy Call Report App

Easy Platform Configuration Portal App

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