What's New
Easy Call Report changelog
v3.1.3 – v3.1.4 (Release Date: 02/07/2026)
Bug Fixes & Improvements
Chat Permission Fix: Fixed an issue where the Teams chat feature could show up even when it hadn't been explicitly enabled for a voice app.
v3.1.2 (Release Date: 02/07/2026)
New Features
Send Teams Chat Messages: You can now send a Teams chat message directly from a call, right within Easy Call Report.
Bug Fixes & Improvements
Correct Version Display: Fixed an issue where the app could show an incorrect version number.
Improved Data Reliability: Enhanced how call and voice app information is retrieved and kept in sync, improving overall reliability.
v3.1.1 (Release Date: 09/03/2026)
Internal infrastructure improvements with no visible changes for end users.
v3.1.0 (Release Date: 04/03/2026)
New Features
"Topic" Instead of "Tag": Renamed "Tag" to "Topic" throughout the app (German, English, Spanish, French and Italian) for clearer call categorization.
Bug Fixes & Improvements
Improved Sign-In: Refactored authentication for a more reliable and consistent sign-in experience.
Better Forwarding Detection: Improved detection of forwarding targets for call queues and auto attendants, so forwarded calls are represented more accurately.
Mac Dropdown Fix: Fixed a dropdown menu that didn't work correctly in Microsoft Teams on Mac.
v3.0.3 (Release Date: 11/12/2025)
New Features
Task Due Dates & Assignment: When creating a Microsoft Planner task from a call, you can now set a due date and assign it to a specific agent.
Call Notes in Emails: Call notes are now automatically included when sending an email from a call.
Bug Fixes & Improvements
Consistent Date Filtering: Fixed an issue where the call list showed different results depending on whether you used the standalone app or a Teams channel, caused by inconsistent date filtering.
Improved Agent Selection: Enhanced the logic for selecting agents/users when assigning calls or tasks.
v3.0.2 (Release Date: 25/09/2025)
Bug Fixes & Improvements
More Accurate Manually Answered Calls: Improved detection and logging of calls that were answered manually, leading to more accurate call statistics.
Better Participant Detection: Improved recognition of callers and agents during calls, reducing misclassification.
v3.0.1 (Release Date: 17/09/2025)
New Features
Auto-Refresh Call History: The call history list can now automatically refresh, with manual refresh controls also available.
Bug Fixes & Improvements
Notification Settings Fix: Fixed an issue with notification configuration checks for individual voice apps.
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