Permissions

On the following page you see an overview of the required permissions.

Easy Call Report requires two separate app registrations within your tenant to ensure functionality and security:

1. Easy Call Report: This primary app handles the core functionalities, enabling the display of your contacts directly within Microsoft Teams.

2. Easy Call Report Configuration: To enhance security, a second app registration with elevated permissions is used to change the users configuration

3. Easy Platform Configuration Center: To enhance security, a third app registration with elevated permissions is used for configuration tasks. This app allows:

   • Access to auto attandants and call queues

   • The provision of a dedicated portal for managing auto attandants and call queues.

Access to the Easy Platform Configuration Portal is restricted to users assigned the Teams Administrator role, ensuring that only authorized personnel can manage the platform’s configuration and permissions.

This two-app approach guarantees both robust functionality and a secure management environment for Easy Directory.

Easy Call Report App

Permission	Description	Type
People.Read	Read the signed-in user's relevant people list (ranked contacts from multiple sources).	Delegated
Presence.Read.All	Read presence info for all users on behalf of signed-in user (activity, availability, status note, OOF, timezone, location).	Delegated
User.Read	Basic signed-in user profile.	Delegated
User.Read.All	Read full profiles of all users.	Delegated
User.ReadBasic.All	Read basic profiles (name, email, photo, etc.) of all users.	Delegated
CallRecord-PstnCalls.Read.All	Read all PSTN and Direct Routing call log data.	Application
CallRecords.Read.All	Read call records for all calls and online meetings.	Application
TeamworkActivity.Send	Send a teamwork activity (notification) to any user.	Application
User.Read.All	Read profiles of all users without a signed-in user.	Application
User.ReadBasic.All	Read basic profiles of all users without a signed-in user.	Application

Optional features

Permission	Description	Type
Tasks.ReadWrite	Planner integration Sync Easy Call Report activities with Microsoft Planner when enabled.	Delegated
Tasks.ReadWrite	Personal tasks Allow supervisors to manage personal tasks from Easy Call Report.	Delegated
Contacts.ReadWrite	Personal contacts Allow supervisors to access and update personal contacts.	Delegated
Mail.Send	Send mail from Easy Call Report Send emails directly from Easy Call Report analytics.	Delegated
Chat.Create, ChatMessage.Send	Send chat from Easy Call Report Send Teams chat messages directly from Easy Call Report analytics.	Delegated
Contacts.Read (Application) — on Easy Contact Sync	Shared mailbox search Search and display contacts from a shared mailbox.	Application

Easy Call Report Admin (Configuration)

Permission	Description	Type
Group.Read.All	Read all groups.	Delegated
offline_access	Allows issuing refresh tokens.	Delegated
openid	OIDC scope for ID token.	Delegated
profile	Standard profile claims (name, email, etc.).	Delegated
Presence.Read.All	Read presence information of all users in your organization.	Delegated
Team.ReadBasic.All	Read team names & descriptions.	Delegated
User.Read	Basic signed-in user profile.	Delegated
User.Read.All	Read all users' full profiles.	Delegated
Channel.ReadBasic.All	Read channel names & descriptions.	Delegated
Channel.ReadBasic.All	Read the names and descriptions of teams, on behalf of the signed-in user.	Application
Team.ReadBasic.All	List all teams.	Application
TeamsAppInstallation.ReadForTeam.All	Read installed Teams apps for all teams.	Application
TeamsAppInstallation.ReadWriteAndConsentForTeam.All	Manage install & permission grants for Teams apps for all teams.	Application
TeamSettings.ReadWrite.All	Read and change all teams' settings.	Application
user_impersonation	Access Microsoft Teams and Skype for Business data as the signed in user.	Delegated

Optional features

Permission	Description	Type
Tasks.ReadWrite	Planner integration configuration Allow administrators to configure Planner-based workflows for Easy Call Report.	Delegated

Easy Platform Configuration Center Admin

Permission	Description	Type
Application.Read.All	Read applications and service principals on behalf of the signed-in user.	Delegated
Presence.Read.All	Read presence information of all users in your organization.	Delegated
email	View users' email address (OIDC email claim).	Delegated
offline_access	Maintain access to data you have given it access to (issue refresh tokens).	Delegated
openid	Sign users in (request ID token via OpenID Connect).	Delegated
profile	View basic profile information.	Delegated
User.Read	Sign in and read the signed-in user's profile.	Delegated
User.Read.All	Read full profiles of all users in the organization.	Delegated

Optional features

Permission	Description	Type
CrossTenantInformation.ReadBasic.All	Reseller tenant name resolution Show customer tenant display names (instead of only tenant IDs) in reseller subscriptions.	Delegated